Citizen Charter

Citizen charter

Citizen's Charter

Citizen's Charter/ Client's Charter

for

National Monuments Authority (NMA)

2021

Month & Year of Issue: Feb, 2021

VISION

The National Monuments Authority (NMA) came into existence in 2011 as a statutory body constituted under the provisions of Ancient Monuments and Archaeological Sites and Remains Act, 2010. The basic objectives for setting up of NMA is implementation of the statutory provisions of prohibited and regulated areas of Centrally protected monuments for the purpose of construction, repair/renovation of buildings and public projects. In addition, NMA has been mandated to frame monuments specific heritage bye-laws to regulate construction activities around the Centrally Protected Monuments. The NMA has also been given the responsibility of classification and gradation of monuments in consultation with ASI.

MISSION

1. Grants of NOC for construction in the Regulated Area of Centrally Protected Monuments

The applications for No Objection Certificate (NOC) for undertaking construction work within the regulated area of Centrally protected monuments is submitted to respective CAs, who forward the same to NMA along with his specific recommendations for consideration. The Authority recommends grant of NOC or otherwise, taking into consideration various factors necessary for preservation and maintenance of monuments. During the year, NMA conducts several meetings in which the Authority considers NOC applications received during the year and recommends for grant of NOC. Some of the applications are either rejected or sent back for non availability of information and/or documents relevant for consideration of the applications.

2. Online Application Portal of NMA and Integrated Online Portal with Urban Local Bodies

NMA has also been mandated to integrate its online application system (NOAPS) for grant of NOC for undertaking construction in the Regulated Area of Centrally Protected Monuments with various states and local bodies. This has so far been successfully done with three Municipal Corporations of Delhi and Municipal Corporation of Greater Mumbai in the year 2016-17. As a part of this initiative, the online portal of NMA has further been in a process of integration with the states of Jharkhand, Gujarat, Haryana, Andhra Pradesh, Tamil Nadu, Uttrakhand and Madhya Pradesh. The NOC Online Application and Processing System (NOAPS) which was developed and operationalised last year for Construction/Re-construction related projects, has further been revamped for providing the facility of applying online for "Additions and Alteration" projects for Delhi and Mumbai at present.

3. Initiative under Ease of Doing Business

Online NOC Application Process System (NOAPS) was introduced by National Monuments Authority (NMA) in September 2015 for grant of NOC for Construction near Centrally Protected Monuments. Salient features of the process are:-

a) Application can be submitted from anywhere in India Online.
b) It is transparent, as there is no human intervention right from submission of application to measurement of distance from the monument. This also removes the intermediaries, which makes it corruption free.
c) The distance of Construction site from the Monuments is measured by using SMARAC Mobile App developed by Indian Space Research Organization (ISRO). The applicant himself submits the location of the property and distance from monument.
d) The time taken for disposal of applications is reduced from more than 3 months on an average to 30 days after the receipt of complete application online. India has achieved World Bank ranking of 52 in "Ease of Doing Business" in respect of Construction Permit for the year 2018, which was 181 in year 2017.

4. Integration of Online Portal with States/Urban Local Bodies (ULB)

As a Part of Government of India initiative on "Ease of Doing Business" the online portal of NMA for grant of NOC for Construction activities has already been integrated with 7 States and 4 ULBs.

States were integration completed:

1. Jharkhand
2. Madhya Pradesh
3. Andhra Pradesh
4. Telangana
5. Punjab
6. Haryana.
7. Odisha

Urban Local Bodies were integration completed:

1. Municipal Corporations of Delhi (MCD)
2. New Delhi Municipal Corporation (NDMC)
3. Delhi Development Authority (DDA)
4. Municipal Corporation of Greater Mumbai (MCGM)

The integration is under progress with 8 other States and likely to get completed by 31st March, 2021.

States were integration is under process:

1. Karnataka
2. Tamil Nadu
3. Uttarakhand
4. Uttar Pradesh
5. West Bengal
6. Bihar
7. Gujarat
8. Rajasthan

5. Heritage Bye-Laws

Section 20E of AMASR Act prescribes the procedure for framing of heritage bye-laws.
The Competent Authority in consultation with expert heritage bodies notified by Central Government has been mandated to prepare draft heritage bye-laws in respect of each protected monument and protected area.
The draft heritage bye-laws are required to be considered by NMA keeping the specific requirement of conditions necessary for heritage controls such as elevation, facades, drainage system etc.
After approval of the heritage bye-laws by the Authority, the same shall be laid before each House of the Parliament.

Status of HBL

List of Heritage Bye laws laid in both the Houses of the Parliament

Sl.No	Heritage Bye-Laws for	Number of Centrally Protected Monuments	Date on which it was laid in RajyaSabha	Date on which it was laid in LokSabha
1.	Amjad Ali Shah's Mausoleum	1	7.01.2019	8.01.2019
2.	Humayun's Tomb-Sunder Nursery- Batashewala group of monuments	17	9.07.2019	22.07.2019
3.	NizamuddinBasti group of monuments	7	9.07.2019	15.07.20190
4.	PuranaQila	1	26.07.2019	26.07.2019
5.	Sher Shah Gate and Khair-ulManazil	2	26.07.2019	26.07.2019

Total Heritage Bye-laws= 5

Total Monuments=31

88 (Eighty Eight) HBLs covering 101 CPMs are under Process

6. Categorization of Monuments

Section 4A & 20 I (b) of ‘The Ancient Monuments and Archaeological Sites and Remains Act, 1958 give legislative sanction for categorisation of monuments.
The procedure has been envisaged in Rule 6 of the National Monuments Authority (Condition of Service of Chairman and Members of the Authority and conduct of Business) Rules, 2011, notified in August 2011.
The Schedule appended to Rule 6 of NMA Rules 2011 lists eight categories.

Status of Categorization

Total number of Centrally Protected Monuments - 3691
Centrally Protected Monuments categorised and sent to Ministry of Culture for issuing notification - 915

7.Status of NOC applications

As on date 11395 applications have been received Offline. Out of the above 8535 applications have been Recommended, 213 applications are under consideration and 1584 applications were sent back.
As on date 581 applications have been received online. Out of the above 543 applications have been Recommended, 27 applications were Rejected.

MAIN SERVICES/ TRANSACTIONS

Sl.No	Service/ Transaction	Responsible Person (Designation)	Email	Phone No/ Address	Process	Documents Required	FEE
I	II	III	IV	V	VI	VII	VIII
1.	Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments	Shri Bhaskar Verma, ICAS, Member Secretary	[email protected]	23073837 24,Tilak Marg, New Delhi- 11001	1. An Applicant is required to submit an application in prescribed format (Form- I) with requisite documents to the Competent Authority of the state. 2. The prescribed format is available in the NMA website (www.nma.gov.in)	1.Form-I 2.Form-II 3.Google Map 4.Site Plan 5.Elevation details/plan 6.Section details/plan 7.Floor details/plan 8.Self Declaration document 9.Monument photos 10.Proposed site photos 11.Property documents 12.HIA report (Proposed built-up area more than 5000sqm)	NIL
2.	Framing of Heritage Bye- Laws	Shri Bhaskar Verma, ICAS, Member Secretary	[email protected]	23073837 24,Tilak Marg, New Delhi- 11001	1. The Heritage Bye- Laws are drafted by 5 Regional Directors, Archaeological Survey Of India (ASI) in respect of Centrally Protected Monuments of their respective regions and submit the same to Director General (DG), ASI. 2. DG, ASI forwards the same to NMA after vetting. 3. The Heritage Bye- Laws are considered by NMA. 4. After approval, each Heritage Bye- laws uploaded for one month in the website of NMA/ASI, inviting comments of general public. 5. After one month, NMA again considers the Heritage Bye- Laws along with comments received, if any, and takes a decision regarding its final approval. 6. The Heritage Bye Laws so approved are referred to Ministry Of Culture for laying before both the Houses of Parliament. 7.The Heritage Bye Laws are then placed in the website of NMA, ASI and respective Competent Authorities.

Service Standards

Sl.No	Service/ Transaction	Success Indicators	Service standards	Unit	Data Source
1.	Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments	Grant of NOC by Competent Authority	90 (After receipt of NOC application along with all requisite documents with recommendation and inspection report)	Days	The Ancient Monuments and Archaeological Sites and Remains Act, 2010.

Grievance redressal Mechanism

In case of non compliance of the service standards, the service recipients/stakeholders can contact the following Public Grievance Officer for redressal of their grievance:-

Shri Bhaskar Verma, ICAS
Member Secretary
24,Tilak Marg, New Delhi- 110001
Tel: 011- 23073837
E-mail: [email protected]

The grievance can also be lodged on-line on the following link:-
https://pgportal.gov.in

Escalation of Grievance

In case the grievance is not redressed within a period of one month, the same can be taken up at higher level to the following nodal authority:-

Prof. Kishor K. Basa
Chairperson, NMA
Tel: 23380540
Email:[email protected]

LIST OF STAKEHOLDERS/ CLIENTS

S.No	Stake holders
1.	General Public.

RESPONSIBILTY CENTERS AND SUBORDINATE ORGANISATIONS UNDER NATIONAL MONUMENTS AUTHORITY:

Sl.No	Name & Designation	Address	Contact Nos.
1.	Dr. Arvin Manjul Regional Director (North), ASI and Competent Authority NCT of Delhi	Puratatva Bhawan, 1st Floor, GPO Complex, D-Block INA, Delhi – 110023	011-24654003 M : 8840048132 Email: [email protected] [email protected]
2.	Shri MS Chauhan Regional Director(East) ASI & Competent Authority, West Bengal, Manipur, Meghalaya, Nagaland, Sikkim, Tripura, Mizoram & Arunachal Pradesh	Currency Building, 1 BBD Bag, Kolkata -700001 West Bengal	033-22622254 M : 09422201874 Email: [email protected]
3.	Smt. Nandini Bhattacharya Sahu Regional Director(W) ASI & Competent Authority, Maharashtra	Sion Fort, Sion, Mumbai – 400022 (Maharashtra)	022-24037282 M : 09423678935 Email: [email protected]
4.	Smt. G. Maheshwari Regional Director(south) ASI & Competent Authority, Tamil Nadu	National Monuments Authority, Fort St. George, Chennai- 600009 (Tamil Nadu)	044-25670348 M: 09940446711 Email: [email protected]
5.	Dr. P.K. Mishra Regional Director (C) ASI & Competent Authority, Madhya Pradesh	G.T.B. Complex (3rd Floor), T.T. Nagar Bhopal (Madhya Pradesh)	0755-2555526 M : 09936929456 Email: [email protected]
6.	Shri Anil Kumar IAS 1998 Commissioner and Competent Authority, Agra	Office of the Commissioner, Agra Division, D.L.A. road, Phoolshayyed Chownk, Agra- 282001 (U.P.)	0562-2226812 M : 09454417491 Email: [email protected]
7.	Shri Deepak Agrawal IAS : 2000 Divisional Commissioner and Competent Authority, Varanasi	Uday Pratap Marg, Govt. of U.P., Varanasi – 221002 (U.P.)	0542- 2508203 M : 09454417508 Email: [email protected]
8.	Shri Mukesh Kumar IAS : 1995 Divisional Commissioner and Competent Authority, Lucknow	Mahatma Gandhi Marg, Near CDRI, Lucknow – 226001 (U.P.)	0522 – 2629522 M : 09454417503 Email: [email protected]
9.	Shri Malwinder Singh Jaggi IAS : 2006 Director and Competent Authority, Punjab	Archaeology, Cultural Affairs, Museums and Archieves, Punjab, Plot No. 3, Sec. 38A Chandigarh-160036 (Punjab)	0172 – 2694889 M : 09780039112 Email: [email protected]
10.	Shri Ravi Prakash Gupta IAS : 2007 Director & Special Secretary and Competent Authority, Haryana	Archaeology and Museum, Deptt. of Haryana, Art & Design Bldg., Sector 10, Chandigarh -160011 (Punjab)	0172 – 2740560 M : 07587208755 Email: [email protected] [email protected]
11.	Shri P.C. Sharma RAS : 1991 Director and Competent Authority Rajasthan	Department of Archaeology & Museum, Albert Hall, Ramniwas Bagh, Jaipur – 302004 (Rajasthan)	0141 – 2820360 M : 09829218555 Email: [email protected]
12.	Shri. Kamlesh Kumar Pant, IAS : 1993 Secretary and Competent Authority Himachal Pradesh	Department of Education Government of Himachal Pradesh, Shimla – 171002 Himachal Pradesh	0177-2880740,2621195 Email: [email protected]
13.	Shri Munir-Ul-Islam Director and Competent Authority Jammu & Kashmir	Directorate of Archives, Archaeology & Museum, Mubarak Mandi, Old Secretariat, Jammu (J&K) Directorate of Archives, Archaeology & Museum, Near SPS Museum, Lal Mandi, Srinagar – 190006 (J&K)	0191 – 2578834 M : 09419002903 Email: [email protected] 0194- 2311185 M : 09419002903 E mail: [email protected]
14.	Shri P.A. Sharma Deputy Director and Competent Authority, Gujarat	Abhilekhagar Bhawan Near Gandhinagar Near Fire Brigade, Sector – 17, Gandhinagar-382017 (Gujarat)	079-2355797 M : 09413784669 Email: [email protected]
15.	Shri. Vijay Kumar Nayak, IAS Special Secretary, Director and Competent Authority, Odisha	Directorate of Culture, Museum Complex, Sanskriti Bhawan, Kalpana Square, Bhubaneswar-751014 (Odisha)	0674-2432147 M : 09437853288 Email: [email protected]
16.	Shri Ravi Manu Bhai Parmar IAS : 1992 Principal Secretary and Competent Authority, Bihar	Art & Culture and Youth Affairs, Vikas Bhawan, Bailey Road Patna – 800014 (Bihar)	0612 – 2211619 M : 08879001133 Email: [email protected]
17.	Shri Anil Kumar Sahu IAS : 1990 Director and Competent Authority, Chattisgarh	Directorate of Culture and Archaeology, M.G.M. Museum, Civil Lines, Raipur – 492001 (Chattisgarh)	0771 – 2537404 M : 09479001599 Email: [email protected]
18.	Shri Deepak Kumar Sahi, IAS Director and Competent Authority, Jharkhand	Directorate of Art, Culture, Sports and Youth Affairs, Govt. of Jharkhand, Ranchi (Jharkhand)	0651 – 2401917 M : 08877072883 Email: [email protected]
19.	Mrs. (Dr.) G. Vani Mohan IAS : 1996 Commissioner and Competent Authority, Andhra Pradesh	Department of Archaeology & Museum, ‘B'Block, Vasuda Shelters, Gollpudi One Centre, Vijayawada –521225 (Andhra Pradesh)	0866-2410986 M : 08897512266 Email: [email protected]
20.	Sh. A. Dinakar Babu, IAS Director and Competent Authority, Telangana	Office of Director, Deptt. of Heritage, Telangana (formerly Department of Archaeology & Museum) Gunfoundry, Abids Telangana State Hyderabad-500001	040 – 23234942 M : 09490493072 Email: [email protected]
21.	Smt. K.R. Sona Director of Archaeology and Competent Authority, Kerala	Director of Archaeology, Sundara Vilasam Palace, Fort (PO), Thiruvananthpuram Pin : 695023 (Kerala)	0471-2573797 M : 09447131654 Email: keralacompetentauthority @gmail.com
22.	Smt. Deepi Rekha Kouli Director and Competent Authority, Assam	Directorate of Archaeology, Gopinath Bordoloi Road, Ambari, Guwahati – 781001 (Assam)	M : 09435558160 Email: [email protected]
23.	Shri Devesh Singh IAS Secretary Power and Art &culture and Competent Authority, Puducherry	Cheif Secretariat Puducherry-605001	0413-2330700 M : 09971654455 Email: [email protected]
24.	Shri Chokha Ram Garg IAS : 2008 Secretary Archaeology and Culture and Competent Authority, Goa	Archives & Archaeology, Women & Child Development Secretariat, Porvorim, Goa – 403521	0832-2419417 M : 09650469955 Email: [email protected]
25.	Smt. Pooja Jain/Tapasya Raghav IAS : 2011 Secretary and Competent Authority, Daman & Diu	Directorate of Tourism Secretariat, Fort Area, Moti Daman Daman & Diu-396210	0260-2231803 M : 09958933945/09560316279 Email: [email protected]
26.	Shri Dilip Javalker IAS : 2003 Secretary, Dept. of Culture, UK and Competent Authority, Utrakhand	Secretary, Dept. of Culture, UK and Competent Authority, M.D.D.A Colony, Chandar Road, Dalanwala Dehradun-248001 Utrakhand	0135-2714105 M : 08395889234 Email: [email protected], [email protected]
27.	Smt. G Maheshwari Competent Authority, Karnataka	KSIMC Building, Industrial Estate, Rajaji Nagar, Bengaluru-560010	080-234095,97,98 M: 09940446711 Email: [email protected]
28.	Ms. Kunzes Angmo (KAS) Competent Authority, Director Tourism Ladakh	Director Tourism, Tourist Reception Centre, Tourism Office, Leh 194101	M: 9419179108 Email: [email protected]

Indicative Expectations from Service Recipients

All applications/ proposals are to be submitted in the formats prescribed for grant of NOC for construction in the Regulated Area of Centrally Protected Monuments.
Relevant documents/enclosures are to be submitted along with the application/ proposal. Check list may be adhered to.
Time line stipulated, if any, completion of formalities for the service delivery are to be adhered to.
Cross- checking for information/ latest position in the matter with concerned officials before raising query/grievances.
Grievance in respect of services included in the Citizens'/ Clients' are to be lodged at: